Not for emergencies. Call 911 for medical emergencies or 811 for non-urgent health advice.

OntarioVirtual Pharmacist
Ontario-licensed pharmacists · Free with OHIP

See a virtual pharmacist.
Skip the doctor wait.

An Ontario pharmacist consults you over phone or video about 19 common conditions — UTIs, pink eye, cold sores, yeast infections, and more. Prescription delivered to your door, same day across the GTA.

  • Phone or video consult
  • Same-day GTA delivery
  • Free with Ontario health card
TodayIn progress

UTI assessment —
Pharmacist on call

Intake submitted10:12 AM
Video consult10:28 AM
Prescription issued
Dispensed
Out for delivery
Delivered — by 2:30 PM
Your visit summary will be emailed after the consult.

How it works

Three steps between a problem and a fix.

  1. 01

    Tell us what's going on

    Pick your condition, answer a few questions, upload a photo if helpful. About three minutes.

  2. 02

    Pharmacist reviews — virtually or in person

    An Ontario-licensed pharmacist calls you back, or you come to the pharmacy for an in-person consult. Your call.

  3. 03

    Delivery or pickup, your choice

    Free same-day delivery in the GTA before noon, Uber Direct after, or free next-day anywhere else. Or pick it up at the pharmacy.

Delivery & pickup

Four ways to get your prescription.

Most Ontarians qualify for free same-day or next-day delivery. If you're in a hurry after noon, Uber Direct rushes it at cost. Or pick it up yourself.

  • Standard same-day

    Order by 12 PM

    Free

    Order before noon from anywhere in the GTA and we deliver by local courier the same afternoon — free.

    Delivered in the Greater Toronto Area

  • Rush same-day (Uber Direct)

    12 PM – 6 PM

    At cost

    Missed the noon cut-off? We'll rush it via Uber Direct — you see the exact courier fee before you confirm.

    Uber Direct rate passed through at checkout (typically $8–$20 in the GTA).

    Greater Toronto Area

  • Next-day

    Anytime

    Free

    Free tracked delivery the next business day, anywhere in Ontario. Useful for anything outside the same-day zone or past the 6 PM cut-off.

    Anywhere in Ontario

  • Pickup in-store

    Same-day, during pharmacy hours

    Free

    Skip delivery entirely and pick your prescription up at the pharmacy — usually ready within the hour.

    In person at Cloud Pharmacy

Why Ontario Virtual Pharmacist

Faster than a walk-in. Easier than a clinic. Kinder than an ER.

Virtual PharmacistWalk-in clinicER
Time to be seenSame-day2–5 hours in line4–8 hours in line
Getting a prescriptionSame visitIf the doctor agreesIf the doctor agrees
Cost with OHIPFreeFreeFree
Virtual or in-personYour choiceIn-person onlyIn-person only
Prescription deliveredSame-day, to your doorPick up yourselfPick up yourself
Evenings & weekendsBook any timeLimitedAlways, but long

For anything we can't treat (chest pain, severe pain, injuries, chronic conditions, or red-flag symptoms), we refer you to the right care — free of charge.

Questions

Things people ask us.

Feel off? Don't waste your afternoon.

Start a visit in three minutes. A pharmacist will call within the hour. Your Rx arrives at your door by dinner.